Official contact
Email us at admin@tapviewai.in
We aim to acknowledge genuine enquiries within two business days. Complex account, payment or privacy requests may require additional verification and time.
What you can contact us about
- TapView plans, demonstrations and business onboarding.
- QR/NFC setup, activation or location-identification questions.
- Business-owner login and account support.
- Payment, renewal, mandate or billing questions.
- Incorrect or duplicate payment review.
- Privacy, data correction or deletion requests.
- Security concerns or suspected unauthorised account access.
Help us respond accurately
Where relevant, include:
- Your name, business name and contact email.
- The TapView QR code or permanent location label involved.
- The payment or subscription reference, but never your UPI PIN, OTP, password or complete card details.
- A concise description of the issue and when it occurred.
Payment safety
TapView will never ask you to disclose a password, OTP, UPI PIN or complete card credentials by email. Payment disputes may require coordination with Razorpay, your bank or the relevant payment method.